Returns & Exchanges
At Minimalist, we stand by the precision of our engineering and offer a 30-day window for returns on all premium electronics. We ensure a streamlined process to get your refund or exchange processed with minimal friction.
Return Process
- 1.Initiate Request
Log into your account portal and select the order containing the electronic device you wish to return to generate a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Place the item in its original Minimalist packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
- 3.Affix Label
Download and print our prepaid shipping label from your email and attach it securely to the exterior of the shipping box, covering any previous barcodes.
- 4.Verification & Refund
Once our technicians verify the hardware's condition at our warehouse, your refund will be issued to your original payment method within 5-7 business days.